Returns & Exchanges
At La Paz, we want you to be completely satisfied with your fashion find, which is why we offer a 30-day window for easy returns or exchanges on all unworn items. Simply ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items and the packing slip into the original shipping box or a secure mailer to prevent damage during transit.
Attach the Label
Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing